OTA’s instructors (our teachers) provide online instruction, feedback, grading, and testing for the course. They will treat your student with respect and in an encouraging manner. All instructors will provide contact information in Canvas, and are available for brief meetings by appointment (either in the virtual classroom, or via video conference) with enough notice.
Our instructors are not private tutors. Although we want all students to succeed, please understand that it is up to each individual teacher as to how much extra time they provide for a student. Communication is the key.