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Technical Requirements

Open Tent Academy uses Canvas LMS and Jigsaw virtual classrooms. Here are the technical requirements for our courses (Please scroll down for mobile/Chromebook information):

Minimum RequirementsApple® Macintosh®Microsoft® Windows®
Versions Supported:OS X El Capitan, OS X Yosemite,
OS X High Sierra, OS X Catalina,
OS X Big Sur
Windows 10, 8.1, 8, 8.1, and 7 (8 in Desktop Mode)
Browsers Supported:Brave®, Chrome®, Firefox® (latest 3 versions)Brave®, Chrome®, Firefox® (latest 3 versions)
Bandwidth (Facilitator):Upload:          1.5 mbps

Download:      1.5 mbps

Ping:              150 or less

Jitter:            Near zero as possible

Upload:          1.5 mbps

Download:      1.5 mbps

Ping:              150 or less

Jitter:            Near zero as possible

Bandwidth (Participant):
*No Camera / Camera
Upload: .75 mbps – 1.0 mbps

Download: .75 mbps or greater

Ping:              150 or less

Jitter:            Near zero as possible

Upload: .75 mbps – 1.0 mbps

Download: .75 mbps or greater

Ping:              150 or less

Jitter:            Near zero as possible

Native Data Transport:Ports 80, 443, and 1935Ports 80, 443, and 1935
Audio and Video AccessHTML 5HTML 5
Internet Audio (VoIP)·    Full duplex sound card

·    Speakers

·    USB headset (optional)

·    Microphone with noise cancelling

·Full duplex sound card

·Speakers

·USB headset (optional)

·Microphone with noise cancelling

Video·    Webcam (optional)·Webcam (optional)

(Personal note: I have found that using Brave as my default browser works very well with both Canvas and Jigsaw – both on Mac OS and Windows)

 

MOBILE USERS:

 

CHROMEBOOK USERS:

Using a Chromebook? We recommend Chromebook models with an octane rating of 20,000 or greater. For more information and support, please click here.

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